1. Returns

Since gaming chairs sold to Singapore are shipped from overseas warehouses, the shipping costs are very high. Therefore, we do not support returns. Once the purchased product has been dispatched from the overseas warehouse, you can no longer return it.

2. Refunds

• If your purchased product is still in the "awaiting shipment" status, you can directly apply for a refund. Refunds are usually processed via the original payment method and will be returned to your account within 5–10 business days, depending on your payment method.
• Because return services are temporarily unavailable in this region, once your purchased product has been dispatched from the overseas warehouse, you can no longer return or refund it.

If you have any questions about returns or refunds, you can contact hk@dxracer.biz, and we will respond promptly upon receipt.